.You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Are you ready to join and help transform a program establishing a best-in-industry operations capability for Information Security at American Express? We're seeking an Information Security Manager of Infrastructure Security Operations to drive our mission-critical infrastructure operations initiatives. This role demands a strategic thinker with a deep passion for fortifying complex infrastructure patterns. You'll help define and deliver the implementation of comprehensive systems, optimize existing products, and collaborate closely with cross-functional teams to deliver innovative solutions. If you thrive on troubleshooting intricate challenges, driving cloud security operations, and pioneering Zero Trust and Zero Touch environments, this is your opportunity to make a profound impact. To be successful, you will work very closely with other Technology Risk and Information Security functions, as well as Network Security, Cloud Security, and many other Technology and non-Technology teams to identify, solution, and deliver operations across infrastructure security. You will be a part of a new Ops West program which aims to expand operations to better follow the sun and establish better capacity to drive strong outcomes. This position demands a well-organized, action-oriented team player with the ability to prioritize daily work, work on multiple initiatives simultaneously, establish and maintain an outward looking view on new and evolving network edge technologies, and an ability to mature and operate business critical, end-to-end processes and solutions – while ensuring a great colleague user experience. Responsibilities Include: Working with web proxy (McAfee Web Gateway, etc.) General understanding and support of processes around threat protection methodology (IPS/IDS, etc.) Knowledge with WAN technologies and protocols, including best practices, designs, and troubleshooting. Routing protocol experience (Static, OSPF, EIGRP, BGP), redistribution, and summarization