.**Join a team recognized for leadership, innovation and diversity**:**Role**:- Manage Microsoft TEAMS, Skype for Business 2015/2019 and UC Solutions (on-premises and online), UC Devices, SBAs and SBCs, Tams and SFB enterprise voice infra- Ability to build and transform Microsoft UC solutions (TEAMS, O365, SFB, SBA, SBC DR) for Global customer.**Key Responsibilities**- Support, Operations and Maintenance of OnPrem and Cloud Unified Collaboration and Communication Infrastructure- Proactive issue identification and fixing- Troubleshooting issues- Develop ITSM enhancement projects- Documentation and reporting, creation of Dashboards- Ensure processes are fit for purpose- Support ITSM adoption- Automation of ITSM Service Requests/Ops and Maintenance Activities- Participate in audits- Root cause analysis**Skills Requirements**- O365/MS Teams/Skype for Business/SBA/SBC Deployment/Administration/Operations/Maintenance- Migration from Skype for Business to MS Teams,- MS Teams Troubleshooting, MS Teams Policies- Experience in M365 Admin Portal: Creation and Implementation of Microsoft Teams Policies- Excellent understanding of voice work in hybrid scenario & voice gateways/PBX (Understanding of voice codecs eg G.711, G.729)- Creation and Implementation of M365 Data Governance Labels- Experience in Azure AD: Creation and managing of AAD groups and policies- AAD conditional Access Policies- License Management using AAD portal- Microsoft Teams App integration- UC IP Phone Devices/ MTR administration and infra troubleshooting- Experience of integrating Teams within telephony systems- In-depth knowledge of Audio/Video/Web Conferencing, Session Border Controllers/Gateways, SIP Trunk Configuration,- High Availability and Disaster Recovery, Federation, Persistent Chat, Office Web Apps, Firewall Rules, and Monitoring/Reporting.- Develop clear visualizations / dashboard / presentation reports to present customer and management- Good understanding of Windows Server 2012/2016, VMware, DHCP, DNS, Networking**YOU MUST HAVE**:- Bachelor/Masters degree in Information Technology, Computer Science, Business or related field