Position: MS DynamicsExperience Level: Junior / Middle / SeniorEducation Level: Bachelor DegreeLocation: Any state of MexicoIndustry - Sector: Financial Services – BankingWhat you'll do:Implement and configure the Dynamics 365 Customer Service module according to business requirements.Customize and extend the functionality of the Dynamics 365 Customer Service module using configuration and customization tools.Deploy solutions, manage pipelines, and manage solutions using GitHub.Manage production ticket and SLA adherence.Develop and maintain documentation related to system configuration, customization, and integration.Provide technical support and troubleshooting assistance to end-users.Continuously monitor system performance and recommend optimizations to enhance efficiency and usability.Have exposure to Azure Web Apps, Web Jobs, Function Apps, DevOps, Troubleshooting, and Deployments.Have exposure to Power App, Power Automate, and develop applications using Power Platform.Develop Plugins and Custom WF activities with a solution approach.Have experience in client scripting, MSD Supported Client APIs, and consuming Web APIs and REST.Have hands-on exposure in Azure deployment, configuration, and troubleshooting custom implementations deployed in Azure.What you'll bring:8-10 years of experience in implementations using Microsoft Technologies with core skillset on MS Dynamics 365 customer service (CE) Module.Strong hands-on experience in developing Plugins and Custom WF activities.Strong hands-on experience in client scripting and consuming Web APIs.Technologies:Dynamics, CESoft Skills:Work Under Pressure, Quality at Work, Results OrientedWhat can YOU expect in a career with Capgemini?Working in a team environment, Consultants will focus on the analysis, design, and development of technology-based solutions for Capgemini's clients. You will work alongside technical, functional, and industry specialists to assist with the development, implementation, and integration of innovative system solutions. Capgemini offers a competitive compensation and benefits package. We are committed to creating a diverse and inclusive work environment, welcoming all applications based on merit.#J-18808-Ljbffr