Onsite Support Engineer L2 Mx

Onsite Support EngineerLocation: Matamoros, Tamaulipas, MexicoSalary: 2000 pesos MXN per dayStart Date: October 1, 2024Excis Compliance Ltd. is looking for a talented Onsite Support Engineer (Deskside Technician) to join our team in Matamoros, Mexico.
If you're passionate about technology and enjoy hands-on work with a focus on customer satisfaction, this opportunity is for you!What You'll Do:Provide expert deskside support for PCs, laptops, and hardware components.Troubleshoot hardware/software issues, perform data backups, and restore systems.Support PC configuration, operating system installation, patching, and upgrades.Address vulnerability mitigation and ensure security standards are maintained.Collaborate with multiple vendors to resolve issues and deliver technical solutions.Deliver exceptional customer service to end users and provide executive-level support.Be ready to travel (~45 miles) for critical support and perform equipment setup that may require climbing ladders (up to 6 feet).