Onsite Technician

Provide Desktop Support to End Users on a professional level.
18 months of IT experience (or equivalent)Ability to build relationshipsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsTechnical certifications such as A+ or Network+ are preferredYour TasksHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemAbout HemmersbachHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

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