**Requisition Number**7904**
**Employment Type**:Regular**
**Who we are**
Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications - from discovery to reality. Anchored in our company's scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers.
Our talented team of 3,500+ professionals spans 60+ countries. We are united in cause with our customers to improve the lives of patients through new and innovative therapies.
**Why Worldwide**
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
**What People Strategy and Culture does at Worldwide**
As a member of the global People Strategy and Culture (PSC) team, the People Systems Associate Administrator will perform a variety of system tasks, with focus on providing excellent systems service and operational support to ensure systems are functioning optimally. The People Systems Associate Administrator will be part of the wider PSC team and focus on supporting the day-to-day system administration tasks across assigned People Systems and workstreams. The People Systems Associate Administrator will also provide first line support for systems queries and work with other members of the PSC team to help drive operational excellence across the PSC function through technology.
**What you will do**
Tasks may include but are not limited to:
- Under supervision, execute People systems administration activities such as system maintenance, system testing, data checks, and managing user access for assigned systems and workstreams.
- Participate in user acceptance testing during system implementations and upgrades.
- Maintain standard and ad-hoc reports from People systems.
- Work with end users to troubleshoot issues and provide 1st Line Support for systems queries.
- Help maintain training materials and user guides; update as required to ensure documents are up to date.
- Support governance of people related data within systems and undertake data cleansing tasks.
- Ensure confidentiality of data and People systems security is maintained at all times.
- Provide systems and technology support to the wider PSC team on projects.
- Identify and suggest improvements to current processes through better use of technology.
- Maintain technical skills and education
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
**What you will bring to the role**
- Analytical and problem-solving skills to respond to requested changes and identify system configurations.
- Strong attention to detail.
- Ability to focus on customer needs and requirements to determine solutions.
- Strong interpersonal skills - can communicate effectively and build effective relationships.
- Resourceful in approach to resolving day-to-day system and operational queries.
- A high degree of integrity, confidentiality and commitment.
- Ability to prioritize effectively to meet deadlines and follow supervision to complete tasks.
**Your experience**
- Workday Administration experience; other HR Systems experience.
- Previous experience of working within a People department is a plus.
- Customer service experience.
- Experience in a multinational environment.
- Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field is preferred.
- Fluent in English.
Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.
We love knowing that someone is going to have a better life because of the work we do.
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