Production Support Position

**Req ID**: 239162We are currently seeking a Production Support position to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).**(Mid-level or Senior) Production Support position**Is responsible for joining an Application Operations team and contributing to the support of overall product line.Experience supporting:- Windows Operating Systems- ETL (SSIS, Informatica IICS)**Skills**:- Ability to think critically and solve problems.- Determining root cause analysis of system issues, identify, and implement mitigations.- Triaging, troubleshooting and resolving data ingestion cases through code review or debugging.- Solid understanding of Data Engineering environments, concepts, and principles- Solid understanding of the Microsoft development stackGeneral job duties:- Supporting the successful transmission of data files- Coordinating with other departments for resolving incident tickets.- Maintaining concise case documentation.- Must be able to support "On-Call Schedule"- Function in accordance with the Software Development Life Cycle (SDLC) framework and governance processesExperiance5 plus years of Data and Intelligence-ETL-Info...**About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.