Is responsible to coordinate efforts to improve quality process according the company goals and follow up customer complains to get them translated on improvements on the manufacturing system.Prepare in new products introduction:- FMEA's.- Procedures for traceability system.- Failures and defects codes.- Final Test procedure.- ...Follow Up to Introduction of NEW product Launch Checklist.- Implementation & Release of Safe Launch Procedure.- Define and Follow Up to Documentation of Special Characteristics on Control Plan, PFMEA, Work Instructions, etc.- ...Participate on creation of Flow Chart.- Involve on Product and process Capability Study Review (CpK, GR&R, Strain Gage, etc) implementation of corrective actions (if is necessary).- Perform a Pre-build line audit and follow up to close pending actions (Line/Product Release Audit).- ...Involve on New Parts Qualification.- Follow Up to Open CARs (Corrective Action Request).- ...Analyze statistical data to promote corrective actions.- Report and follow up issues with defective material.- Get involved in internal y external audits (TS-16949).- Coordinate 8D teams.- ...Follow up, along with the Quality Supervisors, to all corrective actions to ensure they were effective to eliminate the cause of the non-conformances.- Participate in the daily Lot Release process to verify that only product approved by Quality is shipped to Customers.- Ensure prompt disposition is provided When a discrepant product is identified in the process.- Follow up, along with the quality engineers, to complete and follow up all items above.- Coordinate efforts with the In-Process Auditors team and the In-Process Auditor team Supervisors.- Follow up and improve quality to achieve goals (PPM Gross, PPM Net, Launch Quality).- Assure on time response to Customer Complaints and document 8Ds in CQTS.