Supervise and direct Quality Coordinators and Inspectors to meet product quality standards.
- Review suppliers' manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes: quality checks, testing, sampling, etc..
- Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.
- Assist in the coordination of testing results involving finished products, raw materials, and packaging components and the appropriate release and hold programs associated with these materials.
- Oversee the "Non-Confirming" product (NCP) program, including the status, release, and destruction of "Rejected" materails.
- Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
- Make proactive recommendations and offering/presenting solutions to the Management organization.
- Assist in the implementation of policies, operating procedures, quality systems and programs which ensure proper evaluation, inspection, and technical support in order to meet product quality standards.
- Ensure good performance by Quality Coordinators and Inspectos by mentoring, training, setting expectations, providing accountability, and performing evaluations.
- Maintain a fair and professional work environment that focuses the business objectives, but also balances quality of work-life factors for employees.
- Attend and participate in all appropriate meetings.
- Perform other duties as directed by the Quality Manager.
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.