**Responsibilities**:
- Compares data to support the business decisions pertaining to timeline improvement, volume forecasts, inventory management, staffing decisions, productivity, NCL charges offs and other related activities including the remarketing of auto assets
- Applies good understanding of how the team interacts with others in accomplishing the goals of the area
- Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts
- Makes evaluative judgments based on the analysis of factual information
- Limited but direct impact on the business through the quality of the tasks/services provided
- Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity
- Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
**Qualifications**:
- Excellent communication skills
**Education**:
- Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Elaboración de procedimientos e instructivos de trabajo del área de Collections
- Conocimientos básicos de políticas corporativas (Seguridad de la Información)
- Manejo de Office (Excel, Word, Power Point)
- Conocimiento en revisión de controles
- Análisis de riesgos en diferentes procesos
- Conocimiento general del proceso de Cobranza
- **Job Family Group**:
Operations - Collections Default
- **Job Family**:
Recovery/Write-offs
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting