Job ID: 21576**Location**:Cuautla, MX**Customer Service Engineer Jr****Job ID**:12809**Location**:México**Customer Service Engineer Jr**To be the first touch point for our Customer as Vitesco´s representative in case any complaint is araised either from OEM´s or Tiers 1 within her/his local region. Also as Vitesco´s representative the RCSE Jr. Is responsible for implementing/Executing /coordinating any containment action required at any time.Responsible for 0km data management/registration in VTQS.**Main activities**:- Obtains all relevant evidences and performs initial analysis for Quality issues at the customer site- Responsible to provide evidence (parts, analysis elements, labels, pictures, etc) in a timely manner to Vitesco´s Plant for deeper analysis.- Keeps clear communication and open channels between Customer's Assembly plant and Vitesco´s plant in a timely manner.- Coordinates containment activities at the customer site (i.E. sorting activities, inspections etc.).- Supports the 8D results communication (if needed) at the customer site.**Requierements**:Electronics Engineering, Mechanical Engineering, Industrial EngineeringTechnical education & more than 5 years of experiency in the Automotive industryAt least Technical education & more than 5 years of experiency in the Automotive industry**Competencies**:Advanced English C1Geometrical tolerances, blueprints interpretationAnalysis of non confirming product, Electronic circuits, Electrical diagramsNegotiation, effective communication, time managementISO / TS 16949, 8D, FMEA, Control Plan, VDA 6.3, SPCPPAP, APQP, MSA**Working Time**: Completo**Business Unit**: Calidad**Department**: Calidad**Your Contact Partner**: Tesoro A. SánchezVitesco Technologies is a leading international developer and manufacturer of state-of-the-art powertrain technologies for sustainable mobility. With smart system solutions and components for electric, hybrid and internal combustion drivetrains, Vitesco Technologies makes mobility clean, efficient, and affordable. The product range includes electrified drivetrain systems, electronic control units, sensors and actuators, and exhaust -gas aftertreatment solutions. In 2021, Vitesco Technologies recorded sales of €8.3 billion and employs around 37,000 employees at about 50 locations worldwide. Vitesco Technologies is headquartered in Regensburg, Germany.