.We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Premium Hub-Center of Expertise (CoE) within SAP Premium Engagement and Advisory provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Attention, and Value Assurance customers.EXPECTATIONS AND TASKSSupport and participate in SAP customer implementations through blueprint, design, implementation, operation, optimization and upgrade phases of the SAP solution.Provide technical product expertise, guidance, and instruction on SAP products.Support team members in the development and implementation of technical solutions.Maintain a high degree of customer satisfaction and grow referenceable customers.Manage multiple tasks, work in a team environment, and be responsive to project and customer needs.Adapt and function effectively in a fast-paced, changing environment while meeting deadlines.Take initiative, drive results, and accept increasing levels of responsibility.Build credible relationships with peers and clients, and engage in continuous professional learning of SAP products.Learn quickly and apply knowledge effectively.Utilize time efficiently to achieve effective and efficient results.Manage multiple tasks or projects with changing priorities.WORK EXPERIENCE1 year related work experience.Completion of SAP course or project work through academics is preferred.Ability to work as a team player and independently.Analytical, results-driven, and solution-oriented approach.Exceptional interpersonal and communication skills including verbal, written presentation, and listening.Experience in working in a distributed project setup across geographical locations.Excellent communication, presentation, independent decision-making, and networking skills.Experience in handling customers and driving innovation.Technical SkillsWorking knowledge of Operating Systems (Windows, Unix, and Linux) is preferred.Technical knowledge in SAP HANA is a plus.Experience with SQL, Database Management, Programming, System Administration, Security, and Networking is preferred.Knowledge of AWS, GCP, or Azure is preferred.SAP Certifications are preferred.Position is based in Mexico City.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services
