.At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.The Premium Hub-Center of Expertise (CoE) within SAP Premium Engagement and Advisory provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Attention, and Value Assurance customers.EXPECTATIONS AND TASKSSupport and participate in SAP customer implementations through blueprint, design, implementation, operation, optimization and upgrade phases of the SAP solution.Provide technical product expertise, guidance, and instruction on SAP products.Support team members in the development and implementation of technical solutions.Maintain a high degree of customer satisfaction in addition to growing and developing referenceable customers.Manage multiple tasks, work in a team environment, and understand and be responsive to project and customer needs.Adapt and function effectively in a fast-paced, changing environment while working against deadlines.Take initiative, drive results, and accept increasing levels of responsibility.Build credible relationships with peers and clients, and engage in continuous professional learning of SAP products.Learn quickly and apply knowledge effectively.Utilize strong time management and prioritization skills to achieve effective results.Manage multiple tasks or projects with changing priorities.WORK EXPERIENCE1 year related work experience.Preference for completion of SAP course or project work through academics.Ability to work as a team player yet can work independently.Analytical, results-driven, and have a solution-oriented approach.Exceptional interpersonal and communication skills including verbal, written presentation, and listening.Experience in working in a distributed project setup across geographical locations.Excellent communication, presentation, independent decision-making, and networking skills.Experience in handling customers and driving innovation.Technical SkillsPreference for working knowledge (installing) of Operating Systems (Windows, Unix, and Linux).Technical knowledge in SAP HANA is a plus.Preference for knowledge/experience with SQL, Database Management, Programming, System Administration, Security, and Networking.Knowledge of AWS, GCP, or Azure preferred.Position is based in Mexico City.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively
