.**Responsibilities Include**Measures productivity of the scrum team and works on continuously improving team's productivityPrepare weekly reports outlining Sprint accomplishments, upcoming tasks and deliverables, issues, impediments, risks, and opportunities for improvement- Measures productivity of the scrum team and works on continuously improving team's productivityPrepare weekly reports outlining Sprint accomplishments, upcoming tasks and deliverables, issues, impediments, risks, and opportunities for improvement- Manage multiple projects through sprints/iterations and phases of the project.- Requirements gathering from the business users and ability to work with the business partners on clear and concise project status and communications- Facilitate sprint planning, release planning, daily stand-ups, sprint reviews, retrospectives, and other related events- In partnership with the product owner work with scrum team on user story sizing and acceptance criteria definition, the definition of mínimal viable product, and continuous refinement and prioritization the product backlog.- Communicating team metrics per agile tracking system and providing transparency regarding sprint/release progress to all teams and management.- Facilitate discussion, conflict resolution and having an ability to track and remove impediments efficiently- Promote continuous improvement and help teams to increase velocity by providing direction for project activities**QUALIFICATIONS/SKILLS**- Bachelor's degree in Computer Science, IT or another related field.- Minimum of 4 years of IT experience in a comparable role.- Understanding of Agile delivery methodology, ways of working and Scrum.- Experience with Jira workflow and operations.- Experience using Mural preferred.- Needed experience managing software development projects- Insurance knowledge preferable.- Scrum Master certification is preferred along with 4 or more years of BA and/or Scrum Master experience.- Good verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.- Experience using Design Thinking preferrable- Ability to work independently and manage one's time.- Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.- Support project teams in keeping sponsors and stakeholders apprised of the project's status, identified issues/risks/dependencies, benefit realization, etc.- Support the project team in developing meaningful metrics and KPI's and in building dashboards for tracking success and achievement- Support manager in preparing and maintaining various change management tools such as readiness assessments, flowcharts, process maps, Gantt charts, story mapping, etc