$ 70,000 a 80,000 MXN (Bruto)We will count on you to:Provide support to help ensure application availability, reliability, and stability and assist with the documentation of root cause analysis of some in-scope, routine incidents.Support the implementation of application performance improvement initiatives and provide assistance to other technical groups on process improvement initiatives, as necessary.Under general supervision, provide engineering support and technical evaluation of application software and middleware, as well as provision of support and technical evaluation of software components.Perform assigned activities to help improve service efficiency and effectiveness.Participate in cross-OpCo technical design and engineering projects, as directed by manager/supervisor.Plan and perform major version upgrades of application and web servers such as Tomcat, Apache Web Server, etc.Follow change control processes to support application releases.Remediate application and software related security vulnerabilities.Create and maintain technical documents such as knowledge base articles, infrastructure diagrams, and FAQs.Perform routine housekeeping and health monitoring.
Write Linux/UNIX Shell Scripts as needed for monitoring, recycling, automating tasks, etc.Support and resolve issues like application recycles, disk space issues, process hung, port conflict, logs archiving, SSL certificate expiry, etc.
on Linux platform.Work on putting together and submitting infrastructure related requests, such as DNS registration, SSL certs, etc.Candidate must be flexible in terms of working hours due to the nature of the role providing 24X5 weekdays support and weekend On-Call support on a rotational basis.Willingness to work on weekends to support application releases and maintenance is required.Requirements:3-5 years of experience in System Engineering providing Project and System support across a portfolio of business applications and systems focusing on supporting Client Facing Web Applications.Strong knowledge in Linux and Windows Fundamentals and Administration.Knowledge of cloud computing technologies and environments as well as experience with container systems (Docker) and container orchestration (e.G.
Kubernetes) is a PLUS.Experience with Cloud Technology (AWS configuration, build, and deployments using Ansible, CloudFormation or other equivalents) is a PLUS.Working knowledge of F5 Load Balancer, Firewalls, DNS, etc.Skills that will make you stand out:Strong verbal and written communication skills, to work effectively with international teams, including Development, Database, OS, and Infrastructure support teams.Excellent technical, diagnostic, and troubleshooting skills.Self-directed individual with strong motivation and willingness to take initiative.An analytical, creative thinker who can focus on the details without losing sight of the big picture.#J-18808-Ljbffr