.Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!Join our team! We are looking for a highly skilled and experienced Sr. Chatbot Engineer to join our team. The ideal candidate will have a strong background in chatbot development, Conversational AI, API integration, and user interface enhancement. This role requires a combination of technical expertise, leadership skills, and a passion for creating advanced chatbot solutions.About the RoleIn this opportunity as a Sr. Chatbot Engineer, you will be responsible to:Design, develop, and test conversational chatbots for enhancements and new products.Write code according to coding specifications established for software solutions.Deliver software features with exceptional quality, meeting designated release plans and delivery commitments.Develop software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.Prepare and install solutions by determining and designing system specifications, standards, and programming.Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.Improve operations by conducting systems analysis and recommending changes in policies and procedures.Update job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.Protect operations by keeping information confidential.Provide information by collecting, analyzing, and summarizing development and service issues.Accomplish engineering and organization mission by completing related results as needed.Collaborate with other designers and engineers.Break down customer requirements/problems for the team.Ability to clearly communicate technical concepts to stakeholders.May support and develop software engineers by providing advice, mentoring, training, coaching, and educational opportunities.Great team player and able to work efficiently with minimal supervision.About YouYou're a fit for the role if your background includes:Minimum 5 years of professional experience in development of software applications.Minimum of 3 years of college education in the area of Computer Science.Minimum 3 years of experience in chatbot design and development using platforms like Kore.Ai or any custom-built chatbot platform.Strong proficiency in integrating chatbots with APIs for efficient data exchange between chatbot and backend systems
