.This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable. Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support. Analyzes customer's financial condition to determine credit limit and risk rating. Maintains ongoing relationships with high-value customers and sales organizations. Monitors e-commerce systems and credit card transactions to detect fraud. Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.Responsibilities:Uses financial statements to independently determine the financial condition of customers and decides credit limit recommendations for medium monetary value customers.Manages accounts of customers with medium credit limits independently.Resolves credit issues independently.Presents credit recommendations to management.Negotiates down payments with customers and the company sales staff to allow customers to purchase above their credit limit.Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment.Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.Recognizes trends for non-payment and resolves the issues by engaging internal partners at all levels.Initiates the dispute resolution process with internal company partners and follows up to ensure resolution for the company and customer