.Senior Frontend Engineer, Growth and TrustRemote - MexicoFor millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we've taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.We're a new type of business phone with a mission to help people communicate better and be more productive.We're backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we're excited that our customers have rated us the #1 VoIP Provider on G2.OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. With thousands of happy customers and several rounds of funding in just five years, it's safe to say we're onto something big.About the RoleAs part of the Growth & Trust Squad within the Growth and Scale group, this Senior Frontend Software Engineering role is pivotal in driving initiatives that directly contribute to our company's strategic objectives. Our team is responsible for crafting experiences that engage and delight users, driving them from first signup to retained customer. We partner with support, sales, and marketing to make this process self-serve to scale our business. Simply put, we get users setup, successful, and spreading the word as we support our company growth goals.Some of the areas you'll support:Activation: Designing and building the new-user experience that connects them to key aspects of the product and helps them become power users.Onboarding & Porting: Building a smooth and clear onboarding process that will help our customers quickly discover that OpenPhone is right for them.Compliance requirements: Registering for compliance products could be confusing + overwhelming for customers. You will help design and build an experience that is nothing like going to your virtual DMV.Your contributions will directly impact our ability to grow and scale as a company. As a Senior Frontend Engineer at OpenPhone, you will spend the majority of your time coding, architecting, and owning moderate to complex components. Beyond your technical work, you may also lead a small team or lead a project. You might also spend time providing technical guidance, code reviews and design and deliver on small/medium size projects end-to-end.Technical Stack and Tools:Our frontend is a Single Page Application built with React and MobX, using TypeScript.We develop in a monorepo powered by pnpm and Turborepo.Components are implemented with Vanilla Extract for the styles, React Aria, and our already existing Design System components.We write tests using Vitest and Playwright & use Sentry as our frontend observability tool
