.Services**Your Role & Responsibilities**:- Manage escalation activities across business units for a commodity group (metals/polymers, electrical & electronics, raw materials) - management of suppliers in escalation cases regarding issues with capacity, finances, quantities, delivery dates, quality and general bottlenecks for global suppliers for a region.- Negotiate solutions for suppliers including countermeasures for issues, cost responsibility, solutions to quality cases, bottlenecks etc.- Manage internal bottlenecks, including the selection and approval of alternative suppliers. Coordinate these activities as project manager with engineering, purchasing, production and sales.- Support the implementation of standards, methods, tools and processes and changes within region.- Bottleneck Management - support relocation in case of insolvency- Supply Chain Disruption Response Transport disruptions (supply/demand coordination globally, allocation)- Escalation Management- Design and set-up of performance management via key performance indicators (KPIs) such as, capacity spend for indirect functions, costs for external service providers, benchmarking, tracking of targets.- Develop key performance indicators for supplier scorecard, track supplier performance, initiate cross-functional supplier development measures with internal departments (purchasing, quality, operations, and sales) where necessary, up to taskforce escalation level. Operative management at supplier location.- Ensure the implementation of the following in all regions across business units for the commodities metals/polymers, electrical & electronics (E/E), raw materials:- Track and manage supply delivery performance of suppliers.- Development of suppliers.- Claim management of logistic service providers.- Review of fulfillment of logistics requirements at suppliers.- Track and manage supply delivery performance towards customer.- Track and improve logistic claims from customer.- Conduct supplier logistic audits at regional suppliers.- Rate performance of suppliers according to the supplier scorecards.- Conduct regional management recommendations regarding supplier nomination (supplier decision meetings).- All other duties and projects as assigned