.Senior Platform Engineer - CRM Platforms - UK (Macclesfield/Luton)**Key accountabilities**- Serve as an internal consultant for IT and business partners across regions and business areas (Commercial, Medical)- Identify platform exploitation and innovation opportunities across the enterprise.- Socialize new or unused Veeva/SFDC platform features with business and identify exploitation opportunities.- Actively promote new platform features and drive adoption- Run assessments / POCs for new initiatives.- Generate innovation ideas and build case for new features.- Participate in business requirement gathering and design activities with business & IT partners.- Lead delivery activities through Design / Build / Test / Deploy phases for regular releases and key Veeva platform initiatives.- Understand e2e CRM ecosystem and provide technical and functional oversight on configuration, customization, MyInsights UX development for Veeva releases and projects.- Provide technical expertise on integration technologies to release and project teams working on the development, implementation, maintenance and improvement of Integration designs and solutions.- Generate and implement ideas to simplify / streamline our integration landscape.- Lead, mentor and coach the AZ Application Development team based in Chennai to increase throughput and quality.- Provides technical expertise to peers and 3rd party development suppliers to ensure consistency in alignment to AZ IT and Commercial IT standards and processes.- Lead / Influence Product Release Roadmap against AstraZeneca's interests from the product.- Help refine business requirements, set priorities, lead expectations, resolve issues, and work with the other members of the technical team to deliver innovative solutions.- Collaborate with Business partners and Capability leads to co-create functionalities with strategic markets with a view to scale globally.- Maintain deep solid understanding of Veeva and Salesforce platforms/products/infrastructure aligned with their development assignments.**Continuous Improvement and Innovation**- Lead continuous improvement opportunities within platform and product-level backlogs.- Generate new insights for exploiting our platforms by understanding business goals and needs, and identifying how our strategic platforms can be used to support these goals and needs.- Identify unmet business needs and propose designs to address them.- Identify new technologies to meet niche business needs.- Work on POCs and Hackathons to prove out new insights / designs / technologies.- Develop proposals / business cases to get buy-in from partners**Essential skills & experience**- Bachelor's degree in computer science or similar- Veeva CRM, Vault Certified professional with extensive hands-on experience on large implementations.- Salesforce Platform Certified and expertized in sophisticated custom solutions and new capability design
