.Senior SOC AnalystLocation: Mexico City (Hybrid)At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.As a Senior SOC Analyst supporting the Alcon Security Operations team, you will provide high-quality services, performing daily duties of monitoring, detecting, analyzing, and performing incident response to cyber threats against Alcon applications, platforms, networks, and information. The Senior SOC Engineer will be a technical SME working to drive forward SOC, SIEM, and Security IR capabilities, tooling, and processes as per the duties described below.In this role, a typical day will include:Analyzing & reviewing escalated cases until closure, including investigations & recommending appropriate corrective actions for cyber security incidents.Leading efforts in monitoring, reporting, and responding to major information security incidents.Creating & deploying Use Cases for SIEM and periodically fine-tuning them as per business requirements.Proven hands-on experience in security technologies such as SIEM, SOAR, EDR, and DLP.Scripting knowledge (Python, PowerShell, or Perl) is an added advantage.Creating ad hoc reports & dashboards from SIEM as per requirements.Troubleshooting log sources and log parsing issues.Management, administration, upgrades & maintenance of Alcon security operations devices.Responsible for integration and onboarding of standard and non-standard log sources in SIEM.Understanding of various attack methods and mitigation techniques for on-premises and multi-cloud environments.Root cause analysis preparation for major incidents.Driving the outcomes of lessons learned to improve the organization's security posture.Acting as a point of escalation for L1 & L2 SOC personnel in support of Security Incident Response investigations.Assessing, identifying, and creating policies to automate incident response.Coaching and mentoring junior analysts.Supporting Alcon DLP solution and helping define policies.WHAT YOU'LL BRING TO ALCON:Bachelor of Science from an accredited institution.Fluent in reading, writing, understanding, and communicating in English.Strong knowledge of best practices in incident management, problem management, and change management.Superior communication skills and ability to brief senior government officials.5+ years of Information Security / Cybersecurity experience.7+ years total working in IT (experience can be various IT roles across infrastructure, network, security, application dev/ops).Experience in networking and telecommunications integration, design, and architecture