Senior User Researcher

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way.You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.The RoleAs a Senior User Researcher, you will partner with product management, engineering, and design to build deep user understanding and empathy.You will go deep into the problem space and support business decisions with factual understanding of user needs and expectations.You'll join a team of design-thinking UX professionals revolutionizing industrial software.Your ImpactLead generative research (techniques to help define problem space using interviews, ethnography, data mining) for specified productsPerform research operation activities such as screening and inviting users to research studiesSupport product designers with validation activities, such as Usability TestingFacilitatewebinars and workshops to evangelize for user research within the org and externallyHelp establish and document company-wide User Research standards and templatesWhat You'll NeedDegree in human-centered design, computer science, research, psychology, or related4+ years of proven experience performing user research for software productsExpert understanding of user research methodologiesExpert in user research processes (planning, feedback collection, data analysis, insights delivery)Curious and empathetic listenerStrong analytical and problem-solving skillsExcellent communication and collaboration skillsEnglish fluency (written and verbal) is requiredA working knowledge of US companies is a plus#J-18808-Ljbffr