Select how often (in days) to receive an alert:Service Desk Technician IAbout FrankeWe, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow's demands.The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.About the jobProvides Level 1 technical and administrative support using Microsoft operating systems and a variety of application software. Maintains adequate knowledge of existing hardware and software in use to maximize efficiency of the computer systems and users' utilization of them.? Provide Level 1 technical assistance and support for incoming questions and issues related to computer systems, software, and hardware.? Add and maintain users on the network, assign application access, ensure security, and maintain their configurations are within standards.? Add and maintain users in the phone system, assign access, and maintain their configuration.? Assist in providing computer/network support relating to software and hardware problems reported by users.? Maintain an adequate level of knowledge of operating systems and application software being used to provide high levels of support to users.? Monitor and evaluate efficiency of software/hardware usage, providing items to be covered in training of users, making them more efficient.? Install new software applications or hardware coordinating assistance from third parties when necessary.? Reliable attendance a must.Requirements? Associates Degree or equivalent combination of experience and education. (Computer Systems Engineer)? 2-4 years related experience in a computer support environment.What we offer youCompetitive salary and comprehensive benefits.#J-18808-Ljbffr