.Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion, is a global leader in data-driven, trusted and sustainable digital transformation. As a next-generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.STC – Senior Technical ConsultantLocation: RemoteFull TimeJob Overview:The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems, and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you.Travel Requirements:Availability to travel.Physical Requirements:Good health, ability to see and speak.Eligibility Requirements:Your Life at Eviden: You´ll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL), and cultural challenges (people).What will make you successful/or "Your X Factor":Primary focus area: ServiceNow ITSM, ITIL, ITAM, CMDB/uCMDB, ITOMOther focus areas: HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.)Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements.Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to "needs" versus "wants".Working with the Client requires thought leadership in transforming "solutionised" requirements to true business outcomes.Working with the Pre-Sales and Technical Architecture functions to support, validate, and help deliver client presentations, workshops, and responses to technical and business inquiries.Proven hands-on technical delivery (including development, testing, and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc.)Your Expertise:Education:Bachelor's degree in Computer Science or related field.Years of Experience:Hands-on design, development, and deployment experience with the Service-now.Com platform for 5+ years (and/or similar ITSM toolsets for 3+ years)
