Servicenow Project Manager

Detalles de la oferta

.Infosys is seeking ServiceNow Project Manager. This role requires close partnership and collaboration with other Business Stakeholders, Development Team, and Subject Matter Experts. Essential Job Duties include working on complex ServiceNow deployments, mainly ITOM, but not limited to ITSM (Incident, Problem, Change, Service Catalogue, Knowledge) and other modules like ITAM and HRSD. This PM should be able to interact with different architecture, platforms, application, and infrastructure teams to understand and help in the planning, coordination, and support in the design process of the solution.Required Qualifications:At least 7 years of experience in IT projects, such as Development/Configuration/solutions evaluation/Validation and Deployment.Minimum of 5 years of experience in implementing IT Service Management, ITIL processes, and Enterprise Service Management.Good knowledge in all aspects of ServiceNow Applications development and Rest API based integrations with 3rd party applications.In-depth knowledge of various implementation methodologies including Agile, SAFE Agile, Scrum based, and Waterfall Models.Strong knowledge and understanding of various Risk Management and Mitigation plans and approaches.Strong communication skills, both written and verbal, with the ability to describe technical solutions in business terms.Experience in working with a multi-vendor development environment.Ability to interact cross-functionally on matters that require coordination across the organization and collaborate well with other groups, voluntarily sharing information.Experience working with the ServiceNow platform for global customers.Preferred Qualifications:Certified System Administrator (CSA) in ServiceNow.Certified Implementation Specialist (CIS) in ServiceNow in any module (ITSM, ITOM, HRSD, CSM…) preferred.PMP/Prince2 Certification/Agile Project Management Certification.SCRUM Master Certification.Planning and Coordination skills.The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem


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Fuente: Jobtome_Ppc

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