.Site Reliability EngineerSite Reliability EngineerAbout usThomson Reuters Tax and Accounting Professional is looking for a Site Reliability Engineer to join their Operations teams! The Site Reliability Engineer position will be located in Mexico City and will provide day to day application support of the Tax & Accounting Professional on-line hosted products operating within Thomson Reuters Data Centers and Public Cloud. Working closely with the Thomson Reuters Infrastructure, Hosting, and Network teams and local Development teams, the Senior DevOps Engineer will help ensure availability, stability and performance of Tax and Accounting Professional products.As a Site Reliability Engineer at Thomson Reuters, you will be responsible for continually looking to optimize systems and services for security, automation, performance and availability, while ensuring solutions developed, adhere and align to architectural standards. You will be responsible for ensuring that technology systems and related procedures adhere to organizational values. You'll be able to deliver innovative solutions that impact our customers business every day and partner with teammates globally to develop innovative solutions for the best products in the market.About the RoleWork with a wide array of technologies to meet objectives including:Windows and Linux ServersMSSQL, MySQL, Oracle and PostgreSQL Database ServersTomcat, Apache and IIS Applications ServersZabbixJenkins or other CICD toolingEnterprise StorageSoftware deployment and lifecycle management softwarePublic and Private Cloud Technologies (AWS or Azure preferred), including CICD experience in AWS.Participates in the implementation, deployment, and maintenance of TRTA Professional online applications and related tooling.Participate in on-call rotation.Drives efficiency and accuracy through scripting, automation, documentation, and continual process improvement.Provides a high level of technical and subject matter expertise in one or more technologies and serves as a point of escalation for technical issues related to specialty.Produces, delivers, and maintains appropriate documentation for systems in accordance document control standards and procedures.Provides specialist support during complex and/or major incidents.May be asked to lead recovery efforts during major incidents within business unit.Collaborates with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes.Identifies risks & issues and takes ownership to deliver appropriate resolutions.Performs daily tasks and ongoing projects relative to operational and application support of TRTA Professional products. These tasks include monitoring, backup / restores, application availability, scheduled / non-scheduled maintenance, release management, code deployment and configuration management