.Mexico City, MEX, Mexico**and **1** more***(Hybrid)**BE THE FIRST TO APPLY*****RESPONSIBILITIES- Design, implement, and maintain our observability platform utilizing Splunk, Dynatrace, GCP Monitoring, Grafana and Nobl9.- Integrate observability tools with CI/CD pipelines to ensure automated monitoring and alerting.- Work with engineering teams to troubleshoot and resolve performance issues, leveraging your expertise in distributed tracing, logging, and metrics.- Deploy and manage observability components on Google Cloud Run.- Collaborate with SRE and engineering teams to establish and maintain service level objectives (SLOs) and error budgets using Nobl9.- Mentor and guide other engineers on best practices for observability and monitoring.- Stay up to date with the latest trends and technologies in the observability space.- Automate manual processes and develop reliability reporting strategy.- Evaluate alternate tools and perform POCs with tools such as Datadog.QUALIFICATIONS- Bachelor's degree in computer science, engineering, or a related field.- 5+ years of experience in a DevOps, SRE, or similar role with a strong focus on observability.- Extensive experience with Splunk, Dynatrace, and GCP Monitoring. Experience with Nobl9 is a significant plus.- Strong programming skills in Java and experience with Spring Boot.- Experience with relational databases, particularly PostgreSQL.- Deep understanding of distributed systems, microservices architectures, and cloud-native technologies.- Excellent communication, collaboration, and problem-solving skills.**Nice To Have**:- ServiceNow experience a plus.- Knowledge of ITIL / ITSM processes- Incident Management experienceDISCLAIMER:Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.ABOUT USThe people of Ford Motor Credit Company have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world. If you're customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further.ABOUT THE TEAMWe believe that freedom of movement drives human progress. Ford Information Technology (IT) is shaping the future of mobility by redefining the transportation landscape, enhancing the customer experience and improving people's lives. Join the Ford family as we change the way the world moves