Specialist - System Management

We are seeking a Senior Engineer, Collaboration Technology to enhance and provide support to its collaboration systems.This role will help provide technical leadership in the effective use of collaboration technology solutions throughout the firm.MAJOR DUTIES AND RESPONSIBILITIES:Slack and Box, Teams Administration.Writing scripts and automation jobs to eliminate manual work relating to the operations and administration of systems.Review governance and enhance service security.Manage task deliverables and emergency incidents for all the collaboration products.Work with business partners on requirements and train service desk.Review and improve operational processes.Develop knowledge articles and system documentation.Evaluate and test new features on tools.PRIOR WORK EXPERIENCE:
- Minimum 3+ years of Support/Administration experience.#J-18808-Ljbffr