Job DescriptionToday, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish, and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure you that your career will never stand still, we will inspire you to build what's next and we will navigate further together.Our journey of learnability, values, and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.Your role: As an Application Maintenance and Support Specialist, you will work on maintaining important applications for leading global Financial Services firms.Required:Minimum 6+ years experience in SQLExcellent communication skillsGood analytical and problem-solving skillsGood time management and organizational skillsAbility to handle multiple concurrent tasks with minimal supervisionMaintain accurate records of changes, incidents, projects, and as-built documentationExperience working in a team-oriented, collaborative environmentApp Support knowledge and good analyzing skillsBasic idea in Front End UI related supportGood to have Autosys knowledgePreferred:Experience in Sybase / DB2 / RDBMSExperience with job scheduler (e.G., Autosys), Ticketing tool / JIRAExperience in Application Support in Unix, SQL & UNIX scriptingRole Description:Work actively with team members to analyze and resolve application issuesIncident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)User Ticket management (Backlog review, User interface and manual prioritization)Planned / unplanned events Support BCP (Business Continuity Planning), Migration, Holiday activitiesCoordinate release and post-release support and handoverImplement bug fixes, minor enhancements, etc.Identify defects / discrepancies to identify the root cause by debugging or analyzing logsImprove application stability by observing patterns, recurring alerts or issues for permanent fix or automationPersonal: Besides the professional qualifications of the candidates, we place great importance on various forms of personality profile. These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientationHigh quality awarenessExcellent verbal and written communication skillsInfosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.#J-18808-Ljbffr