Sr. Associate, Technical Support (Information

At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter.**As Sr. Associate, Technical Support (Information Technology) **you will be responsible of**:- Be the Local IT Support (Service Delivery).- Provide technical support to the associates locally and/or remotely.- Setup PCs, Printers and other IT equipment as required.- Support OS and SW installation and troubleshooting.- Support technology infrastructure as needed.**Requirements for this opportunity**:- English Full Professional Proficiency- Bachelors, or associates degree IT preferred- 1- 3 year experience in Technology Local Support.- Specialized knowledge on MS Windows and Office products.- Different work shifts out of the business hours may be required to support specific activities.- Preferably certified for Cisco, Microsoft, and/or VMware Products.- Experience with virtualization technologies is desired