About Us: Hyperscayle is a revenue operations advisory and implementation firm. We help companies grow and scale by streamlining how marketing and sales work together across the lead-to-cash lifecycle. We implement best-in-class marketing automation and CRM systems and offer strategic advice to make processes better so that people across teams can measure and improve how they impact revenue. We have expertise in a wide range of marketing and sales technologies, including all parts of the Salesforce and HubSpot ecosystems, Openprise, and Marketo.
We are in search of an experienced Senior Salesforce Consultant who will be a trusted advisor to our clients. They focus their talents on implementing best-in-class sales and marketing systems, as well as helping our clients improve their business process.
The Hyperscayle team gets seriously passionate about the potential of RevOps to make a measurable difference to the companies - and the people - we work with. We've lived in their shoes, so we feel genuine joy when we help other marketing, sales and operations leaders succeed. We value team members with the same enthusiasm and clear point of view. We are also looking for someone who has excellent technical skills and can understand the business problems our clients are trying to solve.
You're a great fit for this role if you question the status quo and provide new suggestions to create better business results - for us and our clients and feel comfortable in a client facing role to drive the business process conversations and maximize the value that CRM solutions provide to their business.
The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties, and skills required of personnel so classified. Reasonable accommodations to essential functions of the job will be made if necessary.
What You Will Do: Support clients by driving solutions with the greater business goals in mindDaily administration and support of client Marketing or CRM database including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, and validationsWork with Leadership, Operations, Sales, Marketing, and the end-users to create and manage complex automationsDevelop and create customized reports and dashboards dependent upon clients' needs and business objectivesStay current of new features and functionality to provide recommendations for process improvementsKeep system users informed about system functionality and enhancementsProvide technical support to system usersLog identified system problems and track progress through resolutionCreate and maintain documentation on processes, policies, system configuration and help related materials for usersYour knowledge, skills, and abilities: College degree or equivalent work/technical experience5+ years experience in Salesforce2+ years experience working directly with business stakeholders to achieve resultsSalesforce Specialist certification - Salesforce Service CloudUnderstanding of relational databases and data integration toolsAbility to mentor, train, and develop others in a team environmentExcellent communication and analytical skillsClose attention to detailAbility to work independently, as well as part of a team, on multiple projectsUnderstanding of Sales and Marketing workflows and business processUnderstanding of marketing automationAbility and willingness to learn new technologies and continually expand skillsAuthorized to work in México Only resumes submitted in English will be consideredWhat would make you an outstanding candidate Experience working with ZendeskExcellent communication skills- Why Hyperscayle? Access to private medical insurance through MetLifeLife insurance policy via Sura Seguros30-day Christmas bonus and a monthly technology stipendContribution of 8% of the employee's salary to a savings fundVacations according to federal lawFlexible time off policy that allows you to manage your schedule and rest and recharge when you need toFamily-friendly benefits, including 16 weeks off for Maternity leave, 8 weeks off for non-birthing parent leave, and employer-paid short-term and long-term disability.Support on individual development through certifications, continued learning, conferences, and more.We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know. Hyperscayle fosters both personal and professional growth. We offer a competitive salary set according to your experience. For our Mexico team members, we provide major health and life insurance plans with the option to enroll in our competitive medical check-up and car insurance policies. Hyperscayle has additional generous benefit offerings including employer contributions to savings fund, a 30-day Christmas bonus, flexible time off, and an extended maternity/paternity leave. We value diversity, inclusivity, and supporting our employees so they can enjoy all aspects of life.
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