.Storage (NAS and SAN) Associate Manager at PepsiCoAs a Storage (NAS and SAN) Associate Manager, your scope would consist of:Partner with Service Providers and key stakeholders to provide the required Storage support to meet business requirements and ensure appropriate availability of infrastructure services.Partner with Service Providers service delivery teams to review service levels, KPIs, and metrics to ensure service levels are met through regular operational reviews.Partner with PepsiCo and Partner Architects, Compute and Network Engineers, and other stakeholders to assist in the design, communication, and implementation of Strategies, Technology Roadmaps, Standards, Processes, and Services.Partner with Information Security Group to ensure security and track out-of-support equipment still in use across infrastructure.Partner with Asset Management, Capacity, and Performance Management for Global IT Servers, Storage, and Automation to assist in establishing a forecast model and anticipate demand across infrastructure services.Provide change governance and change ownership across infrastructure services by attending all relevant Change Approval Boards.Perform financial forecasting; manage project and operational budgets.Stay abreast of new and emerging technologies and processes.Evolve and apply to continuously improve IT services.Make and influence technical and business decisions.Work closely with Supplier Relationship Team to foster healthy supplier relationships, manage contracts, product performance, usage monitoring and forecast, service levels, and expectations.Partner with Architecture and Engineering Leaders to establish criteria and execution that ensures proper transition from Engineering to Operational areas for project delivery and production support.Lead the triage of complex problems as needed to ensure restoration or quality of service and support critical incidents when required.Partner with Risk and Compliance to lead development and ownership of in-scope Data Centre disaster recovery plans and ensure regular review of DR plans and tests.Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent Compute service delivery.Who Are We Looking For?Experience5+ years of related IT business work experience.Dell Storage portfolio for Block, File, and Object Storage.Storage Automation.Scripting using PowerShell, Python.At least 5 years in a technical subject matter expertise position with operational experience in technical platforms (Cloud storage, Network attached storage, Block storage, Backup and Recovery, Server platforms a plus).Strong analytical skills to support problem troubleshooting, resolution, and root cause determination of complex technology issues.Site Reliability Engineering (SRE).ITIL — Configuration, Change, Incident, Problem, and Asset Management Processes.Leadership and communication skills.Experience in CPG industry preferred
