**Storefront Supervisor**
Do your talents lie in leading and developing people to create excellent customer service? Would you like to work for a global company in Money Transfer that believes better things can happen when money moves? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Storefront Supervisor.
**Western Union powers your pursuit.**
In this role, you will oversee and support the daily operations of several Western Union branches.
**Role Responsibilities**
- Your duties will include supervising employees, data analysis, reporting, analyzing results based on goals, evaluating personnel, reviewing, and updating policies and processes while preparing management indicators.
- You'll ensure service level agreements are met and regularly report to upper management on your team's results.
- You will be the point of contact to ensure that the sectors obtain fast responses to their queries and that all agencies comply with the regulatory framework.
- You will lead projects and collaborate with team initiatives.
**Role Requirements**
- Be a student or have a bachelor's degree with at least 3 years of experience in a similar role.
- Intermediate English level is required.
- You must have good time management and organizational skills, good attention to detail, and the ability to communicate effectively across multi functions and multi levels.
- At least three years' experience working in a multinational environment with recruitment-related responsibilities.
- Proficient in Microsoft Office.
- A detail-oriented personality, with the ability to multitask and work proactively and independently.
- Good communication skills and understanding of a multicultural environment are required.
- This position will require regular travel within provinces, so schedule flexibility is required.
**We make financial services accessible to humans everywhere. Join us for what's next.**
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
Your Mexico specific benefits include:
- Grocery vouchers
- 2 personal days off
- Special days for marriage
- 15 days off for Birth of Child and/or adoption
LI-GGC
