.**Description**This position monitors and updates train events data capturing reported by the crews in the MCS system through work orders to guarantee the inventory. This position also applies codes and releases detained cars that report environmental risks and applies the detention code for the cars reported by Freigth claims. This position also monitors and updates information on the AEI Sites.This position will obtain receipt and validation of physical items of Puente Negro Nuevo Laredo to guarantee a correct update of interchanges to and from Laredo TX with UP and KCS railways.Receives a moderate level of guidance and direction. Solves a range of moderately complex problems. Leads projects of limited scope and portions of larger projects. Provides informal guidance to team members with less experience. Contributes to department objectives and outcomes as guided.**Accountabilities**- Supervises and delegates the processing of work order information by train crews, through online radio updates.- Supervises the printing of work orders of Local trains for filling once the crews report their movements to the Online Update staff.- Supervises the correct update of the information of AEI sites to ensure the list of work of AEIs in MCS is executed and any inconsistencies are shown according to the established procedure and that the indicator of the established metric is maintained.- Reports failures to the IT and TAC area during office hours and weekends.- Sends physical items (toma física) to Radar Holding personnel for compliance with the creation of temporary import records and return of exception containers for KCSM.- Supervises and / or executes the process of validation of physical item (toma física) of trains that cross the Nuevo Laredo interchange bridge to and from Laredo TX with UP and KCS. From the physical reception to the correction of events if applicable.- Applies codes and releases units reported with Environmental Risk and applies the detention code for the cars reported by Freigth claims.- Scans corresponding documentation of the Interchanges delivered and received from Nuevo Laredo and its storage on Server for consultation of the Organization.- Receiving from crews and completing work order printed of Monterrey industry services, programmed or not programmed work, then updates the information in the appropriate system (MCS). Thirteen assigned services and some extra services.- Scans work orders of the local trains and Monterrey industry services and their storage in Server for consultation of the Organization.- Evaluates the captive personnel in charge (PAD).- Checks video recordings in the Security Desk App when there are questions about a car or container number of the trains that cross to / from US in Nuevo Laredo.- Send request to Customer service team to consolidation/un-consolidation of containers as sleeper or no show. Attaching images from Nuevo Laredo bridge video recordings