.**Job Number** 24060643**Job Category** Retail & Gift Shops**Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Greet customers when they enter the shop and offer assistance with merchandise. Display merchandise, restock items, and ticket merchandise with price or mark-downs. Follow proper inventory system to conduct and reconcile merchandise inventory. Count and verify merchandise orders upon receipt and document any shortages. Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals withdisabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones usingappropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Reach, bend, twist, pull, and stoop; stand, sit, or walk foran extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: None- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law