Job Category: Customer Success
Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
DEPARTMENT DESCRIPTION Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs.
OVERVIEW OF THE ROLE Salesforce is currently seeking multiple Technical Architects to join our Global Delivery Centre (GDC) team. The Technical Architect is responsible for successfully designing and leading the successful delivery of complex Salesforce solutions for our customers.
YOUR IMPACT Collaborate with client stakeholders to define requirements and deliverables. Translate business requirements into well-architected solutions that best leverage the Salesforce platform. Lead technical design sessions; architect and document technical solutions aligned with client business objectives. Provide oversight and governance of Salesforce projects. Follow and help define coding standards; lead code reviews during projects. Handle the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation. Maintain a target billable utilization aligned to the role. Ability to understand a project and debug issues. Participate in pre-sales activities such as discovery and technical deep-dive sessions. Liaise with Salesforce product teams to support client implementations. Travel to client sites for projects, estimated 50-75%. REQUIRED QUALIFICATIONS 9 years of CRM experience with a minimum of 6 years on the Salesforce platform. Expert-level understanding of the Salesforce product suite. Understanding of systems architecture and ability to design scalable performance-driven solutions. Understanding of key design patterns and large data volume limitations. Familiarity with platform authentication patterns (SAML, SSO, OAuth). Knowledge of data integration tools and experience integrating Salesforce with different business systems. Strong understanding of environment management and deployment methodologies. Active Salesforce certifications or ability to achieve relevant certifications upon hire. BENEFITS & PERKS Comprehensive benefits package including well-being reimbursement, generous parental leave, and more! World-class enablement and on-demand training. Exposure to executive thought leaders and regular coaching with leadership. Volunteer opportunities and participation in our 1:1:1 model for giving back to the community. NOTE: By applying to the Technical Architect posting, your resume will be reviewed by multiple hiring teams.
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Posting Statement At Salesforce, we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.
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