**Company information**:
**Work environment**:
Our positions in Monterrey are hybrid roles enabling our team to work 3 days in the office and 2 days remotely. Our office space in Monterrey was designed to promote collaboration for our scrum teams and increase our development velocity. In addition, you'll enjoy a great view of the city, fresh coffee, and the occasional happy hour.
**Position summary**:
This Technical Business Analyst role is a member of the Development Services Team. This role partners with the Development Services Product Analyst, Development resources, and our customers to analyze and document user story requirements. Their primary role is to assist with user stories and backlog items to ensure they are in a "_ready state_" for the development services team. Ready state means that the user stories and acceptance criteria are clear with any functional/technical supporting artifacts included in the user story/feature/epic.
**Essential Job Functions/Responsibilities**:
- Assists in backlog grooming to help with story point estimates and identifies dependencies within backlog items.
- Contributes to daily Scrum meetings to discuss any items in progress or any blockers to development items.
- Active participant in the Sprint Planning ceremonies to make sure items planned for the sprint are in a ready state.
- Strong communication and collaboration skills with the Development Services team and Product team to ensure business needs are clear.
- Identifies/builds out any development sub-tasks that are needed to accomplish the user story.
- Aligns with the team to be an advocate of the users' & functional partners' needs.
- Assists in testing to ensure acceptance criteria have been met.
- Proactive communication and collaboration with external and internal customers to understand information needs and functional requirements; and the delivery of appropriate artifacts as needed.
- Experience in enterprise-wide requirements definition for management systems and methodologies.
- Seamless collaboration with Architects and Enterprise Architects to recommend solutions for process improvements within existing environments.
- Develop program technical and business-level documentation within Confluence and Jira systems.
- Aware of technical composition of each release and configures unique system parameters for each environment.
- Provide support during scheduled releases.
- Development of requirements specifications according to standard templates, using natural language.
**Qualifications/Skills**:
- Minimum of 5+ years experience in similar roles.
- Knowledge of the banking industry, including experience with origination platforms, regulations, and products.
- Background in Banking and Financial services is needed.
- Experience with Postman, Agile, JSON.
- Proficient in software development lifecycles and Agile methodologies (certifications recommended).
- Elicitation of business requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process mapping, use cases, scenarios, task, and workflow analysis.
- Critical evaluation of information gathered from multiple sources, reconciliation of conflicts, decomposition of high-level information into details, and separation of user requests from the underlying true needs.
- Ability to make recommendations and influence outcomes regarding necessary changes to deliverables as expected from other groups.
- Ability to organize workload for effective delivery of multiple concurrent projects.
- Demonstrated leadership skills, driven by results for the business stakeholders.
- Excellent communication skills and outstanding active listening abilities (in English).
- Meticulously organized, with attention to detail, and the ability to context switch between detailed tasks and the larger picture.
- Exceptional technical, analytical, and problem-solving skills, comfortable interacting with all levels of the organization, owning the functional and technical responsibilities aligned with this role.
- Self-starter with a bias toward action, who can recognize and make process improvement recommendations.
- Ability to interact effectively with individuals from different countries, cultures, and time zones, with a sensitivity to cultural diversity.
- Willing attitude to learn, build relationships, solve problems, and contribute to the team at a high level overall.
- Strong work ethic with an emphasis on service and quality.
- Advanced English is a must.
**Salary and Benefits**:
- 80,000 - 95,000 MXN
- Hybrid scheme (3 days a week working in the office, 2 days remotely)
- Vacation days according to law.
- Vacation bonus: 35%
- Christmas bonus: 30 days
- Savings fund: 13% (capped by law)
- Grocery coupons: 12% (capped by law)
- Major Medical Insurance
- Life Insurance
Come join us!
Pay: $80,000.00 - $95,000.00 per month
Ability to commute/relocate:
- Monterrey, N. L.: Reliably commute or planning to relocate before