.DescripciónWhy you'll love We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideom the drawing board to dynamic that have real world impact. You'll be part a team that cares about its customers, enjoys havin, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.You'll DoYou will be part of 's Technical Services team of technical authorities whose cus is to help customers deploy and operate their networks effectively while delivering the best possible customer Importante empresa. Our success is validated through excellenancial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.You will be part of 's SD-WAN technology team consists of the industry's brightest minds, developing and deploying today's most advanced Internet technologies. You'll gain insight on the detailnctionality of products and partners with all distributed elements of the service chain.Who You'll Work With The Global Technical Center, Americas provides both premium and highly technical support to customers in the Americas Region. Through collaborative tools, Intellectual Capital and world-class technical expertise, we deliver hardware and software to our most critical customers. As hybrid cloud enables more choice in consumption models and addresses real business outcomes on top of infrastructure availability needs, the technical experts in GTC Americas are also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting, software and traditional network engineering troubleshooting methodologies.Who You AreYou will provide 2nd/3rd level technical suppor SD-WAN technologies to customers, partners, account teams, and other Technical Assistance Center engineersYou will also provide technology/product training and intellectual property material as requiredYou'll act cal poir large account network problem resolution.You can effectively utilize moderate to complex lab setups to recreate and solve problems. Services strives to create valr customers by providing outcomes that solve key business problems. We do this throughcus on driving growth in our current portfolio while investing in new business models that create lasting differentiatir Customers, Partners, Employees and Shareholders.Roles and Responsibilities:Provide technical suppor security products to customers, partners, account teams, and other internal technical support teams.Utilize moderate to complex lab setups to recreate and solve problems.Submit complete and correct defect reports with collaboration and supervision
