Technical Support Engineer

Detalles de la oferta

**About Us****Target Market**We offer tailored tools for Enterprise and Education markets.- **Enterprise**: CTOs, IT Administrators, Security Officers, and Managers use our tools to audit and protect users in the cloud, ensuring full visibility and security.- **Education**: Technology Directors, School Administrators, and Teachers leverage our solutions for detailed reporting, user activity insights, and productivity tracking.Every day, millions of users are managed and protected by GAT Labs' powerful auditing and security capabilities!**Role Description****Responsibilities**- Serve as the main point of contact for key customers, providing professional support to ensure their satisfaction.- Conduct customised presentations and product demonstrations via Google Meet or in person as needed.- Utilise GAT Labs' sales process to guide prospects from the initial installation to contract closure, establishing business value and completing proof of concept evaluations.- Engage with Mid-Market, Enterprise, and Education customers to close deals.- Contribute to building our sales pipeline and enhancing our sales processes.- Support resellers in their engagements, working closely with Channel Managers to maximise revenue through partner networks.**Qualifications | Required**- Strong interest in technology and business.- Familiarity with Google Workspace and cloud environments.- Highly motivated, professional, and diligent.- Attention to detail, with excellent organisational skills to manage multiple projects effectively.- Creative thinker, comfortable dealing with ambiguity.- Excellent written and verbal communication skills.- Bachelor's degree in a relevant field.**Qualifications | Preferred**- Strong customer service skills with a focus on client satisfaction.- Multilingual with a good command of English.**Job Type**Full-time**Benefits**- 25 days of annual leave.- Opportunities for growth within a dynamic, young, and international team.- Annual company meetups in Europe.- Excellent work-life balance.- Flexible working arrangements, including remote work.Join GAT Labs and be part of a team that is driving change in the cloud security landscape, with tools that keep millions of users safe every day!Pay: $500,000.00 - $600,000.00 per yearWork Location: Remote


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