DescriptionAt AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Technican Support Specialist" with the profile:Resource DescriptionThe Techncian Support Specialist will be supported the local and visitor users, respond to IT enquiries from clients and help them to resolve or escalate to the next support levels, monitoring and maintain IT infrastructure working properly. Able to evaluate and fix meeting rooms problems.**Requirements**:2 years of experience in Onsite supportBachelor's Degree of Computer ScienceAdvanced computer skillsAbility to interact comfortably with senior leadership.Aptitude and interest in learning new technologiesExcellent verbal and written communication skillsCapability to establish credibility quickly by following up and taking initiative.Superior Customer Focus; Dedicated to meeting the expectations and requirements of customers, Acts with a sense of urgency and understands and respects the time restrictions of senior leadershipAbility to use rigorous logic and methods to solve difficult problems with effective solutionsPossess insatiable appetite for learning; Continuously pursuing new skills that add value to the team's knowledge base.Analyzing InformationInforming OthersGood communications skills Spanish & EnglishTeamworkProblem SolvingProviders coordinationEnglish language requireFlex to travel**Responsibilities**:On-site and off-site support for all executive technology-related needsInstallation, configuration and troubleshooting of desktops, laptops, telephony and other related technology devicesResearch, test and evaluate new technology productsDevelop new administration tools to track technology devices and user profilesContribute to company-wide technology projectsMaintain a high level of customer focus on all interactionsProvide timely, creative and alternative solutions to meet business needsMaintain detailed documentation on all issues handledProvide rotational 24x7 support coverage**Benefits**:Job offer based on your expectationsGrowth and job stability.Benefits superior to those of law.Personalized professional development plan.Be part of our team!
