Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
**Responsibilities**:
- Lead agency acquisition efforts, identifying and onboarding high-potential commerce agencies to grow on the platform.
- Manage day-to-day agency operations, serving as the primary point of contact to ensure agencies meet performance and compliance standards.
- Develop and implement strategies to support agencies in scaling their businesses, optimizing performance, and improving key metrics such as content quality, engagement, and business growth.
- Collaborate with internal and cross-functional teams to highlight agency achievements and provide the necessary resources for growth.
- Track, analyze, and report on agency performance, using data-driven insights to continuously optimize strategies.
- Plan and execute campaigns, both online and offline, aligned with local and global trends to drive agency success.
**Qualifications**:
**Minimum Qualifications**:
- 3+ years of experience in e-commerce operations, agency management, or partnerships.
- Strong communication, relationship-building, and problem-solving abilities with a data-driven mindset.
- Experience working with media agencies and resources is required; having MCN (Multi-Channel Network) agency resources is a plus.
- Must be available for 70% of working hours in Mexico City.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.