.Job Description SummaryTo support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes/services/continuous improvement in scope.Job DescriptionAs a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward. Together, we are shaping the future of Sandoz. Our momentum is driven by our talented and ambitious colleagues, who, in return for applying their skills, experience a supportive and collaborative culture, with impactful, flexible-hybrid careers, where diversity is welcomed, and personal growth is encouraged!Major Accountabilities:Support the team in the operational conversion of P&O strategic objectives.Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.G. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.Support the identification and planning of services P&O Services will provide.Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.Perform user administration tasks (e.G. access management).Track service requests and troubleshoot – analyze error messages and questions.Support periodic cost and efficiency analyses to support productivity objectives.Support personnel cost budgeting process and control.Support evaluation of the services/processes/continuous improvement in scope.Contribute to P&O Services projects at country or BU level.Key Performance Indicators:P&O Services delivered on time with the right level of quality.Minimum Requirements:Work Experience: Operations Management and Execution.Skills:Curiosity.Data Privacy.Employee Experience.Employee Onboarding.HR Operations (HR Ops).HR Service Delivery.HRIS (Human Resource Information System).Human Resource Management System.Human Resources (HR).Human Resources Management.Identity and Access Management (IAM).Payroll.SDM.Languages:English.What You Will Bring to the Position:You will receive a breakdown of benefits received in this role, including flexible work, learning and development opportunities. Why Sandoz? 500 million patients received generic and biosimilar medicines from Sandoz in 2021, and while we are proud of that, we know we can do more to continue helping pioneer access to medicines for people around the world. We believe that new insights, perspectives, and innovative solutions can be found at the intersection of medical science and digital innovation. A diverse, equitable, and inclusive environment can inspire new ways of working. We believe our potential can thrive and grow in a command-free culture underpinned by integrity, curiosity, and flexibility