Training Specialist

**About us**We are professional, agile and our goal is to value integrity and open, transparent relationships that allow us to grow as individuals, as teams, and as a company. Working at Printful is exciting and challenging—we strive to improve ourselves and learn something new every day..Our work environment includes:- Food provided- Work-from-home days- Growth opportunities- Wellness programs- Relaxed atmosphere- Regular social eventsJoin us as our **CS Training and Learning Specialist**. In this role, you'll provide efficient training for our CS Representatives, and help manage the Printful customer experience.- Effectively training CS teammates on various topics (e.G., new hire training and onboarding, refresher training)- Maintaining a knowledgebase of all Printful processes and products- Producing, updating, and delivering training documentation- Overseeing new hire training assignments- Performing CS and training efficiency reviews- Informing teammates about CS and training process changes- Consulting and supporting team leaders with specific training needs- Following Customer Support trends and best practices to integrate valuable aspects into the training process- Performing other tasks as assigned by CS ManagementPay: $4,500.00 - $5,500.00 per week**Education**:- High school or equivalent (preferred)**Experience**:- Training (required)**Language**:- English and Spanish (required)