Videogames Customer Service

Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it.Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.- This post is meant to create a pool of candidates for future positions within the company -POSITION SUMMARY:Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).RequirementsStrong written and verbal communication skills in EnglishAbility to multi-taskAbility to easily adapt in a constantly evolving environmentExcellent customer service skillsAbility to actively listen to instructions and execute tasks communicatedFull-time availabilityHigh School Diploma preferred but not requiredLiving in Mexico City or Estado de MexicoBenefitsSalary: $18,000.00 gross (before taxes)Law Benefits2 days offCareer pathAfter 3 months:Medical expenses insuranceSaving fundsGrocery tickets ($1,200)Here you can watch some videos from our official FB account regarding this position:Video 1Video 2Video 3PRIVACY POLICY:By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice.
For more information, please see our Applicant Privacy Notice at here.#J-18808-Ljbffr