Casa Counseling, a division of Casa de la Familia, is looking for qualified virtual phone receptionists to assist our clients!**OUR MISSION**Casa de la Familia is dedicated to ensuring the long-lasting mental health success of individuals who have experienced a psychological trauma. Casa de la Familia specializes in the treatment of post-traumatic, anxiety, and depressive disorders through the provision crisis intervention and long-term individual and family therapy. We work closely with city, county and state social service agencies, police departments, victim advocates, family resource centers, nonprofit agencies, and community service programs.**Job description****Responsibilities**- Answer and direct phone calls- Organize and schedule appointments- Plan meetings and take detailed minutes- Assist in the preparation of regularly scheduled reports- Develop and maintain a filing system- Update and maintain office policies and procedures- Order office supplies and research new deals and suppliers- Maintain contact lists- Book travel arrangements- Submit and reconcile expense reports- Provide general support to visitors- Act as the point of contact for internal and external clients- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers**Skills**- Proven experience as an administrative assistant or office admin assistant- Knowledge of office management systems and procedures- Working knowledge of office equipment, like printers and fax machines- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)- Excellent time management skills and the ability to prioritize work- Attention to detail and problem solving skills- Excellent written and verbal communication skills- Strong organizational skills with the ability to multi-task**Requirements**:- Spanish Speaking- English Speaking- Courses taken in psychology/sociology**Pay Rate**- $12-$15 per hour, Dependent on experience (phone answering/working with clients with trauma)