ServiceNow Technical Lead (SecOps) The Roles responsibilities include:
Building a trusted partnership with the business Prodcuct Owner Cyber Risk Management and Security Operations Overseeing product backlog delivery (enhancements & projects) within the Security Operations Portfolio Scrum Ler the enhancements Understands the Security Operations Portfolios business needs in high-level and provides technical consulting relevant to those needs Align with business priorities owned by Security Operations Product owner Liaises with Platform and Solution Architecr architectural guidance Liaises with Business Analyr requirements collection and assists with effort estimates, where appropriate Liaises with Testing activitir assurance Oversees resource demand & capacity of the scrum team (incl.
3rd parties) Keeps up to date with the ServiceNow roadmr their respective modules Supports Developers with user stories.
Takes ownership of complex business requirements and works them to completion guiding developers.
Supports Administrators in case of expert help required to solve production issues with the Portfolio Ensures reusable Knowledge is captured as part of project & enhancement delivery Leads and provides mentoring and guidanr Developers in the scrum team Suggests improvements and natures anctionalities proactively to Product owner Proactive stakeholder managemesters and promotes ServiceNow user group The Role is involved in:
Product Governance Nature & roadmap planning Project planning Product backlog management Makes sure user stories in the backlog are estimated Makes sure stories are delivered in business priority order Backlog delivery (enhancements) Overseeing the status and progress control / checks Reporting Supports development of the user stories Project delivery Interact with projects in the Portfolio Capacity &resourcing planning Oversees the current ature delivery status of the backlog and escalates proactively, if capacity is not sufficient Oversees Incident & Problem Management relative to the ServiceNow Security Operations Portfolio Creates reusable knowledge articlr Administrators Required Technical and Professional Expertise 5 years development Importante empresa in ServiceNow Demonstrate a strong understanding of the underlying ServiceNamework and architecture, which includes understanding relational databases, core modules, and ServiceNow best practices.
Demonstrate Importante empresa and proficiency with implementation, configuration, and design of the ServiceNow Security Operations suite of products, with a particular emphasis on IRM and VR modules.
Demonstrate a strong understanding in tllowing ServiceNow technologies/modules: