.Company OverviewDiDi Global Inc. is the world's leading mobility technology platform.
It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities.
It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations.
DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.For more information, please visit: www.Didiglobal.Com/newsTeam OverviewIncorpórate a DIDI Call Center de Cobranza, estamos en búsqueda de talento para integrarlo al equipo de trabajo, ocupando el puesto de Post Loan Team Leader.Role ResponsibilitiesResponsabilidades:Realizar análisis y seguimiento continuo de los resultados de gestión con el propósito de identificar oportunidades de mejora.Controlar las cuentas para identificar pagos vencidos.Localizar a los deudores y ponerse en contacto con ellos para acordar la amortización de la deuda.Mantener registros precisos e informar de la actividad de cobro.Role QualificationsRequisitos:1 año o más en el puesto de supervisor dentro de la misma empresa.Preferentemente, experiencia en industria financiera (Banco/Servicios financieros) o Fintech.No despacho de cobranza o outsourcing.Manejo de equipos de entre 10 y 20 personas.EEO StatementWe create customer value – We strive to always create valuable experiences for our users in everything we do.
Our focus is to always innovate new experiences that are safe, pleasant, and efficient.We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven.
We can better navigate the business landscape strategically by analyzing valuable metrics.We believe in Win-win Collaboration – Success is a team sport.
When we work to help our partners and colleagues win, we win, too.
While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.We believe in integrity – Integrity is at the very core of our business.
We are people who always want to do the right thing.
Our intentions are sincere, we speak our minds and listen to each other.We always strive to do better.
That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.We believe in Diversity and Inclusion – Diversity is one of our biggest strengths.
Our differences are what makes us distinct.
We respect each other and believe in equal opportunities for all