.The Information Security Operations (ISO) Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.**Responsibilities**:- Support the implementation of Information Security (IS) Training Plan, by verifying training participants completed the training and understand IS requirements- Coordinate with cross-functional Operations and Technology (O&T) counterparts and teams to improve O&T risk oversight- Attend and participate in internal/external IS forums and risk committees when necessary and provide IS updates to the business- Ensure stakeholders are held accountable for IS controls, and understand responsibilities in risk mitigation and remediation- Improve processes, remove IS deficiencies and enhance current tools that reduce an overall risk profile- Ensure non-compliant items are addressed through coordination with Business Manager and business staff- Support the Global Information Security (GIS) policies, standards, and initiatives development and implementation- Provide guidance on IS aspects of projects in support of business initiatives- Establish communication channels with cross-sector ISOs to efficiently tackle security issues that span multiple businesses- Manage project deadlines, deliverables, planning, budgeting and policy formulation for the team, including short-term resource planning**Qualifications**:- 6-10 years of relevant experience- Knowledge of Scripting and Programming Languages preferred- Consistently demonstrates clear and concise written and verbal communication- Proven influencing and relationship management skills- Proven analytical skills**Education**:- Bachelor's degree/University degree or equivalent experience- Master's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.The Senior ISO serves as the primary business contact for any CISO organization related needs, works as expert advisor for the business and ensures business compliance against the applicable regulations and internal policies.The Senior ISO will support on the development of an effective security culture within the business, implementing and overseen key performance and risk indicators and provide adequate information for business execution.The Senior ISO will also support the CISO and the local business to properly identify, contain and recover from different Information and Cybersecurity incidents that may occur at any time, ensuring adequate communications, the definition of containment and erradication actions and providing curated material for decision making