.1 of the six Service Centers worldwide is based in Mexico with +1395 employees & +50 countries' scope. As a Diverse & Inclusive company, we are positioned in the Number 10th of Top Companies Rankings of places to work. Contributing +450 Million Dollars in the growth domestic product (GDP) & generating +7000 employees directly & indirectly, our passion is to help patients improve and extend their lives. Have you imagined all the work done before a patient can take his treatment?**Responsibilities**:- Develop strategic capability to create product/services roadmaps from concept to development to launch encompassing technology adoption, product engineering, service design, security and compliance and business process change.- Incubate and adopt emerging technologies and launch product /services faster with rapid prototyping & iterative methods to prove and establish value. For identified technologies, launch to enterprise scale ensuring value is derived.- Focus and align innovation efforts with the Business strategy, IT strategy and legal/regulatory requirements.- Establish and update strategies, implementation plans and value cases to implement emerging technologies. Drive innovation using appropriate people, processes, partners and tools.- Identify and develop digital capabilities & ecosystem partnerships in alignment with Digital strategy and in support of TSA and Enterprise Innovation.- Has end to end accountability for services and products that are incubated, established and delivered across cross functional business areas. Serves as point of escalation, review and approval for key issues and decisions.- Take decisions on the resource and capacity plans in line with Business priorities and strategies and close collaboration with delivery teams.- Decide on continuous improvement within the team and on the program timeline, governance and deployment strategy.**Commitment to Diversity & Inclusion**:- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._**Minimum requirements**- Exposure to Pharma Martech products landscape (Marketing Automation, Customer Data Platform, Data Management Platforms & NBA Orchestration with focus on integration.- Experience on Pharma Commercial & Digital Data sources with focus on sourcing & strategy.- Knowledge of MLOps and project life cycle management.- Emerging Technology Monitoring, Consulting, Influencing & persuading, Unbossed Leadership, IT governance, Building High Performing Teams, Vendor Management, Innovative & Analytical Technologies.- Leveraging Technology for business and customer needs. Solid understanding of Analytical and technical frameworks for descriptive and prescriptive analytics.- Strong familiarity with AWS, Databricks and Snowflake service offerings. Awareness of integration patterns across MDM/RDM and transactional systems