Night Shift Bilingual Customer Service

**Vacante para la empresa RODHE CONSULTANTS en Aeropuerto Cdmx -Venustiano Carranza, Ciudad de México**:Unlock your potential with an exceptional career opportunity at a leading international logistics powerhouse dedicated to enhancing patient care and supporting pharmaceutical companies' clinical trials programs. Join us as a **Customer Service Agent DTP (Night Shift 12 to 8) **and become an integral part of our mission to streamline and elevate the logistics behind groundbreaking clinical advancements. This is your chance to make a global impact while working with a team that values excellence, innovation, and patient well-being.**QUALIFICATIONS**:Fluent in English (Mandatory: All interactions are conducted in this language, therefore advanced conversational English proficiency is required.)Minimum 1 year of experience in a similar position, preferably but not limited in pharmaceutical, logistics, clinical trials, or related companies.**RESPONSABILITIES**:Constant communication with patients,Database management, tracking shipments to retrieve constant update,Generating and verifying shipment documentation,Filing out forms and documents,Occasionally attending client visits,Improving processes for product shipments.**Work schedule**:Monday - Friday 12 AM to 8PMBENEFITS:Company is hiring directly (no outsourcing in the middle) Grocery Vouchers Card $2,000 | 30 days of Aguinaldo (Year-endbonus) | Major Medical Expenses Insurance (SGMM)**Nível de educación deseada**:Superior - trunco**Nível de experiência deseada**:Nível Medio**Función departamental**:Logística / Transporte**Industria**:Transporte, Logística, Cadena de Suministro y Almacenamiento